YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
YOUR PROFILE: Bachelor's degree in Engineering or related discipline Other degrees will be considered proving an extensive experience in the wind industry (5 to 7 years) Proficiency with Health and Safety procedures/ methods such as LOTO (lock out tag out), electrical safety, fall protection awareness, basic understanding of hazardous materials (MSDN) Systematic problem-solving and safety orientated behaviour. Strong personal planning & organisation skills. English is a must. Minimum B2. The position has a high travel requirement, domestically and/or internationally Capability to comprehend and adapt to rapidly changing technologies Proficient computer skills utilizing MS Office basic programs (MS Word, Excel, Outlook, PowerPoint) Will be a plus familiarity with several technologies such as Mechanical & rotating systems, basic understanding of hydraulic systems.
YOUR PROFILE: Bachelor's degree in Engineering or related discipline Other degrees will be considered proving an extensive experience in the wind industry (5 to 7 years) Proficiency with Health and Safety procedures/ methods such as LOTO (lock out tag out), electrical safety, fall protection awareness, basic understanding of hazardous materials (MSDN) Systematic problem-solving and safety orientated behaviour. Strong personal planning & organisation skills. English is a must. Minimum B2. The position has a high travel requirement, domestically and/or internationally Capability to comprehend and adapt to rapidly changing technologies Proficient computer skills utilizing MS Office basic programs (MS Word, Excel, Outlook, PowerPoint) Will be a plus familiarity with several technologies such as Mechanical & rotating systems, basic understanding of hydraulic systems.
Auf einen Blick Ausgeschrieben seit: 12.03.2026 Branche: Personal Tätigkeitsbereich: Personalsachbearbeiter (m/w/d) Einsatzort: Darmstadt Bewerbung: Ohne Anschreiben Referenz-Nr.: 405565A47873
Auf einen Blick Ausgeschrieben seit: 12.03.2026 Branche: Personal Tätigkeitsbereich: Personalsachbearbeiter (m/w/d) Einsatzort: Darmstadt Bewerbung: Ohne Anschreiben Referenz-Nr.: 405565A47873
We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!
We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!
As a fashion and technology corporation, along with our strong team, our ambition is to make online shopping experiences more inspiring and more personal. Working closely with our Business Development team as well as all operational teams, the Market Operations & Development team is involved in the entire development process – from identifying new markets to the scaling of existing markets.
Main job duties: -To take full leadership, operational and financial responsibility for managing a safe, efficient operational standards and profitable site for the organization and the customer(s), -Take full responsibility for managing and running a safe operation and driving a Safety First Culture with all individuals on site by applying and improving the Safety Standards, -Align Objectives & KPIs applicable to your team and consider how these have an impact on site results, including the required frequency for tracking them, how the results are calculated, ensuring the right ownership of each role in the operation, -Align volume forecast with customer and review monthly resource planning with Operations Manager, developing a work strategy for next month / period, including peaks and valleys' seasons, -Track Site Performance understanding the causes for the gap between them, understanding the financial and customer impact resulted by this gap and address actions with Operations Managers to improve it, -Ensure that Standard Operational Procedures (SOP) and Work Instructions (WI) of operational processes are up to date, available at relevant place for employees and that employees are working according to the standard established, via OMS Confirmation, -Ensure your Shift Managers are properly trained according to their training matrix and enable their training and coaching sessions to enhance their personal development - via training matrix and schedule, -Discuss and approve improvement actions that involve customer requirements and SLA's, additional resources and financial investments with the operations managers, support the team during the implementation of improvement actions, -Promote the continuous improvement culture and sustainability of the program with operations managers and their teams, -Participate in a Monthly Results Meeting with the entire leadership team and employees, presenting the site's results, priorities and promoting engagement within the team, -Control your operational processes (inbound, picking, outbound, etc), fulfilling service level agreeded and deadlines established, -Provide leadership for the site in assessing potential, developing talent and succession planning, lead by example, -Ensure adequate security measures are in place to protect the site premises, including the safety of personnel, DSC assets and of the customer's product, -Maintain processes and required statutory qualifications to ensure compliance with all relevant regulatory and local legal obligations, -Act as the first point of contact for the customer relating to site operation matters and build a good relationship to develop trust and ensure strong engagement, -Conduct regular reviews (e.g. monthly) with customer on operational performance and delivery against the agreed KPIs, -Identify and propose opportunities to grow the business with existing customers, -Support Business Development / Account Management on contractual and commercial issues and customer renewal planning.
GKAM Support Group, Operations to ensure they are kept up to date with all issues relating to the GKAM Customer accounts Represent the customer in the solution/service development process, ensuring clear communication of customer expectations and requirements Work together to strategically improve the overall competitive advantage of the customer, and maximize the customer’s life time value to DHL Sales/Customer Account Development – Planning and Follow Up Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts Implement global and regional account acquisition / development approaches and platforms Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled Manage and co-ordinate the agreed account initiatives, activities and programs to retain and grow ongoing revenue and profit contributions Develop plans to deny competitor penetration into the accounts Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL Margins/Profitability Assurance Establish and implement a pricing review timetable that ensures improving margins from designated accounts Adhere to regional standards on profit margins and discount guidelines Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too.
We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!
We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!
We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!
We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!
Qualifications and Experience: Educated to higher level Proactive manager capable of assessing and costing new business opportunities Knowledge of marketing strategies Previous experience in senior management roles Demonstrable experience in business development People management and development Experience in fertility clinics - desirable but not essential Skills, Abilities and Personal Qualities: Contract negotiation skills, capable of negotiating effectively with new business leads Able to interpret financial statements and improve business profitability Able to improve financial reporting systems and analysis Able to work with the senior management team to drive the business forward Excellent leadership, organisation and communication skills Adept at using MS Office, especially Word and Excel Be able to properly manage teams and employees Able to delegate responsibilities Resourceful, inventive and self-confident Flexible and self-motivated Natural team player High level of resilience Salary: Competitive (Depending on experience) Location: TFP Simply Fertility - Chelmsford Working Hours: 37.5 hours per week Pension: Dual contribution pension scheme Holiday Entitlement: 27 Days + Bank holidays (pro rata)