Was Wir Dir bieten: 34.000.00 - 42.000,00 EUR brutto/ jährlich, Vergütung nach GVP-Tarifvertrag + tarifliche Zulagen angelehnt an IG MetallUrlaubs- und WeihnachtsgeldEine 35-Stunden-WocheDu hast die Option auf Home OfficeEinen unbefristeten Arbeitsvertrag sowie hohe Übernahmemöglichkeiten bei unserem Kunden GEALangfristiger Einsatz ohne ständigen Wechsel, wie sonst in der Zeitarbeit üblichDu erhältst als neuer Mitarbeiter eine Willkommensprämie von 800,00 EUR Modernes Gebäude mit sauberen ArbeitsplätzenBei Fragen findest Du uns im OnSite-Büro vor OrtNutzung der Kantine mit einem großen Angebot Was Dich erwartet: Auftragsabwicklung & ErsatzteilserviceBearbeitung von Kundenanfragen und Aufträgen im Bereich ErsatzteilserviceAuswertung und Klärung von Leistungen aus Servicetechnikereinsätzen sowie Eingabe der verrechenbaren Leistungen und Kosten in die SAP-StrukturErstellung von Angeboten und Auftragsbestätigungen in SAPPrüfung und Erfassung von Aufträgen sowie Abgleich mit Verträgen oder Angeboten zur Klärung kaufmännischer BedingungenStammdatenpflege: Anlage, Änderung und Pflege von Kunden- (Debitoren-), Maschinen- und Materialstammdaten in SAPAnlage von Servicemeldungen und AufträgenRechnungswesen & Reklamation: Erstellung und Vermittlung von Rechnungen an Kunden unter Einhaltung vertraglicher ZahlungsvereinbarungenUnterstützung bei der Rechnungsprüfung und -FreigabeBearbeitung von Reklamationen und Erstellung von Gutschriften gemäß AnweisungKommunikation & Koordination: Aktive Kommunikation mit Kunden, Lieferanten und internen FachabteilungenAbstimmung mit dem Lager bezüglich der Rückführung von ErsatzteilenTelefondienst zur Unterstützung der KundendienstleiterAdministration & Dokumentation: Erstellung von SAP-Bestellungen für Personal- und Warenleistungen anderer Business UnitsArchivierung und Pflege von Berichten, technischer Dokumentation und Auftragsunterlagen gemäß internen RegelungenAllgemeine administrative Tätigkeiten im Tagesgeschäft sowie Erledigung der Korrespondenz.
Customer Service Representative (w/m/d) Ihre Vorteile: Permanent employment contract in a dynamic company Company pension scheme, travel expenses, accident insurance Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links Good transport links, thorough onboarding, development opportunities Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support Dies werden Ihre Aufgaben sein: Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlogStock checks and security stock monitoring / maintenanceIdentify, internally escalate and solve any potential delivery problemProactive follow up with customers on purchase ordersBe key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customerLiaise with customer through all steps of the logistic processCustomer claim coordination Ihre Qualifikation: English: Fluent (written & spoken)German: Good working level (written & spoken)Strong interpersonal and telephone communication skillsPragmatic & accountable work style combined with good analytic skills and attention to detailWilling to work according to set proceduresStrive for ownership & task conclusionGood communication skills & good team worker; self-motivated with autonomous work-stylefluency with Excel and experience with data entry and data maintenance in MRP systems ideally OracleBusiness Diploma/College degree (Kaufmännische Ausbildung) or equivalent in e.g. import/export managementIdeally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor) Interested?
Health & Wellbeing- Mental Health First Aiders, Employee Assistance Programme (LifeWorks, Babylon and UnMind), Private Medical Insurance with BUPA for you and your dependents, Income Protection, Life Assurance and Personal Accident Insurance. Company sick pay and medical leave, Occupational healthcare Service, 2 days paid leave for volunteering each year Money & Lifestyle –Pension – employer contributory scheme (6%), Share Incentive Plan, Leave Purchase Scheme, Cycle to Work scheme, Car Salary Exchange Scheme, Tech Purchase scheme.
Your profile Graduation in Architecture or Civil Engineering before October 1st, 2020First professional experience international experienceFluent English skills, fluent German skillsExcellent communication and analytical skillsVery good MS Office skillsBusiness acumen Your benefits After an induction week, you will dive into the world of logistics during three program phases at locations in Germany and around the world in one of the leading mail and logistics service provider for the world. We offer integrated training sessions, personal mentoring and regular feedback to help you develop your career. Your contact For further questions please contact Steffi Koch, GROW Recruiting, grow@dpdhl.com.
Health & Wellbeing- Mental Health First Aiders, Employee Assistance Programme (LifeWorks, Babylon and UnMind), Private Medical Insurance with BUPA for you and your dependents, Income Protection, Life Assurance and Personal Accident Insurance. Company sick pay and medical leave, Occupational healthcare Service, 2 days paid leave for volunteering each year Money & Lifestyle –Pension – employer contributory scheme (6%), Share Incentive Plan, Leave Purchase Scheme, Cycle to Work scheme, Car Salary Exchange Scheme, Tech Purchase scheme.
Health & Wellbeing- Mental Health First Aiders, Employee Assistance Programme (LifeWorks, Babylon and UnMind), Private Medical Insurance with BUPA for you and your dependents, Income Protection, Life Assurance and Personal Accident Insurance. Company sick pay and medical leave, Occupational healthcare Service, 2 days paid leave for volunteering each year Money & Lifestyle –Pension – employer contributory scheme (6%), Share Incentive Plan, Leave Purchase Scheme, Cycle to Work scheme, Car Salary Exchange Scheme, Tech Purchase scheme.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees.
We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!
Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees.
Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees.